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HP Recommended
HP ENVY Recline 23-k001a
Microsoft Windows 10 (64-bit)

Lost sound after resetChange system sounds Jul 2020.JPGDevice manager Jul 2020.JPGSound settings Jul 2020.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Hugh103 

 

This W10 IDT audio driver should work for you...Restart the PC after installing the driver.

 

HARDWARE PRODUCT MODEL(S):
HP ENVY 23-dXXX TouchSmart All-in-One
HP ENVY Recline 23-xxx All-in-One PC
HP Envy Recline 23-xxx Touchsmart Beats SE AIO PC
HP ENVY 700-0xx PC
HP Pavilion Slimline 400-0xx PC
HP Pavilion 500-0xx PC
HP ENVY Phoenix 810-0xx PC
HP Pavilion 500-axx PC
HP Envy 27-xxx Recline AIO PC

 

 6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

5 REPLIES 5
HP Recommended

hi

try

 

IDT High Definition Audio Driver

6.10.6486.0 Rev. A20.7 MBOct 16, 2013

Download

 

 

https://support.hp.com/us-en/product/hp-envy-recline-23-k000-touchsmart-all-in-one-desktop-pc-series...

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Windows 11 22h2 inside , user

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HP Recommended

no luck

HP Recommended

Hi, @Hugh103 

 

This W10 IDT audio driver should work for you...Restart the PC after installing the driver.

 

HARDWARE PRODUCT MODEL(S):
HP ENVY 23-dXXX TouchSmart All-in-One
HP ENVY Recline 23-xxx All-in-One PC
HP Envy Recline 23-xxx Touchsmart Beats SE AIO PC
HP ENVY 700-0xx PC
HP Pavilion Slimline 400-0xx PC
HP Pavilion 500-0xx PC
HP ENVY Phoenix 810-0xx PC
HP Pavilion 500-axx PC
HP Envy 27-xxx Recline AIO PC

 

 6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended

Thank you, this worked 👍

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.