No speakers or Headphones Plugged in, problem with High Definition Audio Controller

[Mr_Greene]

My audio sign has a red 'x' next to it. I have clicked the troubleshoot button, but that does not work. My driver 'High Definition Audio Controller' has a yellow triangle with an exclamation mark inside it. I have already downloaded all the relevant drivers using the HP 'software and driver downloads' area, however it doesn't work. When I run them (as admin) it doesn't work, if I uninstall high def audio controller it doesn't work once it reinstalls. 

When I go on 'Sound, video and game controllers' it only has my bluetooth devices and my iphone as drivers, it doesn't seem to have one for the internal speaker's hardware. Furthermore, there is also no input for the microphone.

Please help me, I have spent so many hours trying to find a solution.

[sandytechy20]

@Mr_Greene

Welcome to HP support community.

Try the steps mentioned in this HP document to fix the issue:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.