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‎12-07-2019 06:38 PM

HP Recommended
Product: 24-g237c
Operating System: Microsoft Windows 10 (64-bit)

Just purchased this all in one computer. I have used a laptop in past that too only had one 3.5mm jack but usually when i plugged mic into that it would bring up a prompt giving me the option to select mic in or line in or headphone. this computer is not giving me that option at this moment. In the past if i experienced this situation i would go into he Realtek audio manger and it would allow me to select which device i had plugged in. This computer apparently has DTS audio, which does not give me that option. Any solutions?

P.S. I have heard of USB sound card devices but i was just trying to see if there is another remedy for this problem

1 REPLY 1

‎12-07-2019 10:15 PM

HP Recommended

@ccaldwell85 

 

Its specs

 

  https://support.hp.com/us-en/product/hp-24-g200-all-in-one-desktop-pc-series/13823546/model/16842083...

 

It does NOT have any port for microphone. Which port do you use ? Your laptop may have a combo jack.

 

Regards.

BH
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