04-21-2017 09:53 AM
Ny supper expensive computer built-in speakers emit of pops, which is cut-out the sound. This is also happens without any audio activities. If I am using headset no poping efect on headset, but built-in speakers continue popping.
I called to local HP support (we have two different). They are sending me from one call center to another one.SAD
04-22-2017 03:06 PM
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Please look for a private message from an identified HP contact.
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08-07-2017 09:17 AM
I have a very similar problem, but my super duper expensive PC clicks in the earphones too. I have contacted the support team by email about 5 times now, and I simply don't get a reply. I first raised the problem LAST YEAR! This PC cost about £1400, and I got about 2 months use out of it. Very Very frustrating. It's now an ornament on my desk as it can't be used without that clicking noise driving me nuts.
08-19-2017 04:25 AM
Same problem here and lost in 'customer support' hell. HP first disputed that it was in warranty (six months old), then acknowledged it was, but went no further to solve my problems. Now waiting for a response or apparently I can spend £33 to have them call me once to try to fix it. Customer support is only Monday to Friday in the UK, i.e. when people are normally at work. For such an expensive product this is appalling. Has anyone succeeded in fixing this themselves???
08-21-2017 03:53 AM
Nope.... the customer support is totally non-existent. It's almost a year since I first contacted customer support about the problem, and still nothing but empty promises about 'having to order a part'. That was about 6 months ago. Must be a really unique part !