• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-14-2020 02:04 PM - edited ‎08-14-2020 02:05 PM

HP Recommended
Product: Hp pavillion Série P6
Operating System: Microsoft Windows 10 (64-bit)

Bonjour je vient de réinitialisant mon pc HP . En le régitialisant j’ai perdue les anciens driver et cela dans j’ai extrément de mal a trouver c’est c’est cei du beats audio ( j’ai aucun son )

 

Merci , Cordialement .

1 person had the same question
2 REPLIES 2

‎08-14-2020 02:08 PM

HP Recommended

Hey rayane1 😁

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No

‎08-14-2020 02:09 PM - edited ‎08-14-2020 02:09 PM

HP Recommended

Hi, @rayane1 

 

The only suggestion I can offer would be to see if this W10 IDT audio driver works for your model PC.

 

Restart the PC after installing the driver...

 

6.10.6504.0      July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.