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Problema con hp audio center

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hp pavilion gaming desktop TG01-1xxx
Microsoft Windows 10 (64-bit)

Ciao a tutti, ieri quando ho aperto Hp audio center, dopo il caricamento mi ha detto che era impossibile collegarsi al servizio rpc, io ho pensato subito di disinstallarlo e di reinstallarlo da qualche parte, io l'ho disinstallato ma ora non so dove lo devo scaricare, ho provato dal supporto hp, ma dopo aver selezionato il mio pc, carica all'infinito senza mai avere risultati, qualcuno mi può aiutare ?, ascoltare la musica senza equalizzare il suono per me è una vera tortura....

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Hi @FaZeAnt0dg 🙂

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.



I work on behalf of HP.
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sorry I didn't notice 🙂 i try to explain in english
Yesterday when I opened Hp audio center, after loading it told me that it was impossible to connect to the rpc service, I immediately thought of uninstalling it and reinstalling it somewhere, I uninstalled it but now I don't know where it is i have to download, i tried from hp support, but after selecting my pc, it loads endlessly without ever having results, can anyone help me ?, listening to music without equalizing the sound is a real torture for me .... ahahah

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This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information


we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

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