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‎09-20-2018 12:51 PM - last edited on ‎09-21-2018 04:09 PM by Retired

HP Recommended

I also have an Audio problem, but the intel 4600 graphics driver reports "up to date" when I run update driver in the device manager.

 

Hp pavillion Model #: 550-047c purch Aug 2015
Serial #: [removed] Product #: L9L32AA#ABA

 

The problem has been there since day 1.  I know, I'm out of warranty, but, living with it on what is my primary comptuer is a real pita and I can't justify purchasing a new computer to address it.

 

The audio works until the audio output ends.  For example, when I play a youtube video and the audio ends, the computer then outputs a constant tone until the next audio begins... for example, I can terminate the tone by opening volume control and click on the slider to generate a "bong"

 

I have a wav file of the tone, but there is no way to attach files here.

 

Anyone have any hope for a lost soul?

 

Thanks in advance for any pointers,

Beverly Howard

 

 

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