• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Pleased to hear from 2 clients that the loss of sound on their AIO 24-xa machines with Realtek drivers has been rectified. Luckily on 1 machine a driver roll back worked for a while until overwritten again 

2 REPLIES 2
HP Recommended

@Gerry_B

 

if your realtek audio driver is being overwritten with a new version, use Microsoft's wushowhide.diagcab tool from MS support KB article 3073930 to hide/block any driver updates the Win10 OS may automatically download & install w/out your consent.  rollback the realtek driver and immediately use wushowhide.diagcab to hide any new realtek audio driver updates that MS offers.

 

I use wushowhide.diagcab and "metered" internet connections to stop some of those unwanted updates on my bro's HP spectre x360 laptop running Win10 home since he's not using an HP desktop

HP Recommended

Many thanks, WuShowHide a good thought, but sadly issue this seems to have come from HP via the automated HP Assist which was set to load drivers. On one pc the prior version wasn't available, an MS Win upgrade had wiped Restore Points and downloading from the HP Support site failed to fix the issue. Strange.

 

Also, setting Win10 as a Metered connection only works on WiFi links

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.