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HP Recommended
HP ENVY Desktop - 795-0009na

I'm trying to source a replacement Optical Drive for my Envy 795-0009 in the UK.

My current one recognises and reads DVDs, but while it recognises that a CD is inserted (rather than a DVD), it shows the CD's content as empty when it is clearly not.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

HP PartSurfer

 

The part number and description of the drive that came with your PC is:

 

853885-800
DVD - GNRC, ODD DVDSM 9.5 Slim Tray RAZR

 

HP does not sell the part, so you may want to see if you can find a used but tested and working one on eBay or check that list of PC suppliers that HP has suggested on the below link.

 

You may need to exchange the bezel from the drive you have now to the one you buy.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

853885-800 for sale | eBay

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

HP PartSurfer

 

The part number and description of the drive that came with your PC is:

 

853885-800
DVD - GNRC, ODD DVDSM 9.5 Slim Tray RAZR

 

HP does not sell the part, so you may want to see if you can find a used but tested and working one on eBay or check that list of PC suppliers that HP has suggested on the below link.

 

You may need to exchange the bezel from the drive you have now to the one you buy.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

853885-800 for sale | eBay

HP Recommended

Hi Paul,

and many, many thanks!

That's very helpful.

So, the search begins....

Best wishes,

Peter

HP Recommended

You're very welcome, Peter.

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