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RickGlover
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Message 1 of 2
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SOUND ISSUES

HP Recommended
Pavilion p7-1236s
Microsoft Windows 10 (64-bit)

After downloading Windows 10, I had audio issues. Now, I can hear the audio. However, when I am on a video call, no one can hear me on the other end when I speak.  ???

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing the W10 IDT audio driver from a newer model HP PC, resolves the problem.

 

Restart the PC after installing the driver...

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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