Sound card won't keep settings for recording level.

[John829]

Sound level for the line in or microphone will not stay set.  It keeps jumping back to mute and zero.  Settings for sound out or playback  will hold.  I have tried uninstalling the driver and reinstalling but the same condition exists.  Volume for the mic or line in will work for a few seconds or a few minutes and then reverts to a mute status.

Any ideas on how to fix this short of installing a separate sound card.  I'm using the IDT sound that is on the motherboard.

[old_geekster]

@John829, welcome to the forum.

Here is a guide that may help you solve your problem.  At least, there are some ideas to try.  This is a good place to begin.

[John829]

I tried everything that was outlined in the guide, but the problem persists.  After setting the recording levels, they stay for a few seconds to less than a minute and then jump back to level 0 and also are muted.

It is the same for line in or the mic inputs.

[old_geekster · Accepted solution]

Thank you for the additional information.

Since you have uninstalled and reinstalled the driver, it may be necessary to do a full System Recovery using the Recovery disks that you made when you bought the computer.  After a computer has been used for several years, it is not uncommon for glitches to occur.  I do a System Recovery at least once per year.  I like how the computer runs after is is complete.  If you decide to do this, you should backup your personal data before befinning.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[John829]

It took a system restore to correct the problem.  Everything works like it did in the past before the trouble.  I hope it's not some windows update that gets it off track...I guess I'll find out as the updates get reloaded.

Thanks for the help.

[old_geekster]

You are very welcome, @John829.