Sound just gone off

[dottiedot]

The sound on my computer just stopped working, no messages, nothing. I haven't upgraded or anything. I have checked  the control panel>hardware and sound an everything seems ok.  I would appreciate any help you can give me.  Many thanks

[Tardis40]

Hi @dottiedot,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with no sound. I will be glad to help you.

here are some documents to try.

No Sound from Speakers (Windows 😎

Microsoft Fix sound problems

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[Tardis40]

Hi @Magnús,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with bluetooth. I will be glad to help you.

The computer bluetooth is working if can see the phone.  Suggest contact the manufacture if the Headset.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[dottiedot · Accepted solution]

Thank you for all you replies.  I tried everything you said, but to no avail.  My husband ran CCCleaner through the computer and it said that there was a broken link to real player. Which we fixed and then everything went back to normal I'm happy to say.