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Graeme1973
New member
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Message 1 of 2
224
Flag Post

Speaker sounds like its blown up

HP Recommended
27-d0005
Microsoft Windows 10 (64-bit)

Hello , just bought this PC its a week old and today the speaker on it has gone bananas , it sounds like someones trying to badly tune an electric guitar at full volume on it.

 

I don't think its blown but it soon will be , something has gone badly wrong somewhere but I have no idea what.

 

This happened whilst my daughter was on it doing her schoolwork she doesn't know what happened but said it updated??

 

Is this fixable or is it going back to the shop?

 

Cheers 

 

Graeme

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 330 397
Message 2 of 2
Flag Post
HP Recommended

Hi @Graeme1973, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps Audio issue 

 

 

To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.

Option 1: Download and install the SoftPaq to update the audio driver:

 

 

Update the BIOS

 

Realtek High-Definition (HD) Audio Driver

 

Option 2: Update the audio driver in Device Manager

  1. Open Device Manager.
  2. Expand Sound video and game controllers.
  3. Right-click on Realtek Audio Device.
  4. Select Update Driver Software.
  5. Select Search automatically for updated driver software.
  6. Follow the on-screen instructions to download and install the driver.

             

Hope this helps! Keep me posted. 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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