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ahwilder
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Message 1 of 2
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Stuck with subtitles, no sound on videos

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Pavillion All-in-One 23-q227c.
Microsoft Windows 10 (64-bit)

I have an HP Pavillion All-in-One 23-q227c.  Somehow it went into subtitle mode when viewing videos.  I connote get sound.  I can't find anything in my audio settings that explains this.  Help?

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@ahwilder

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

May I know which App or Software are you using to watch videos?

 

Are they online videos? If yes let me know which website. This might be a setting  issue with the App or website.

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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