• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillion All-in-One 23-q227c.
Microsoft Windows 10 (64-bit)

I have an HP Pavillion All-in-One 23-q227c.  Somehow it went into subtitle mode when viewing videos.  I connote get sound.  I can't find anything in my audio settings that explains this.  Help?

1 REPLY 1
HP Recommended

@ahwilder

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

May I know which App or Software are you using to watch videos?

 

Are they online videos? If yes let me know which website. This might be a setting  issue with the App or website.

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.