-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- Sub out not working on 27-K161 All in one desktop has Beats...

Create an account on the HP Community to personalize your profile and ask a question
10-30-2023 09:44 AM
the Sub out is not sending a signal. my system is showing no subwoofer and i can not change it to show it has one plugged in. i have reinstalled the drivers, reset the Bios and pretty much everything else i can think of.
10-30-2023 10:01 AM
Hi:
I don't see that your notebook has any W10 drivers on the support page.
The only suggestion I can offer would be to install the IDT w/Beats audio driver from a newer model HP AIO PC that has support for W10. Restart the PC after installing the driver.
Tempo High-Definition Audio Driver (Original IDT)
6.10.6504.0
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe