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HP Recommended
HP ENVY All-in-One - 27-b270nd
Microsoft Windows 10 (64-bit)

The audio (loudspeakers) of my HP Envy All in One are suddenly not recognized/connected anymore??

1 REPLY 1
HP Recommended

@TheoPols Does sound appear when you connect an external USB speaker to the device? 

Also, could you perform a system restore and check if that helps?

 

Meanwhile, the best way to resolve the issue is by using the HP Guided Troubleshooter: 

CLICK HERE FOR STEP BY STEP GUIDE

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

 

Have you updated the BIOS and the Chipset drivers as well? If not, please go to the HP website and get the same done, restart the pc and check if it works.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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