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HP Recommended
HP Pavilion Power Desktop - 580-015na
Microsoft Windows 10 (64-bit)

so i got the desktop PC almost two years ago and as soon as i got the PC my headset microphone or any headset microphone for that matter has not worked and i know its not because the headset is broken because I've tested it multiple times and it still works. please help me find a solution to this problem.

2 REPLIES 2
HP Recommended

@Tygertye 

 

Its specs

 

    https://support.hp.com/au-en/document/c05547269

 

It has  Headphone/Microphone: 1 (port) at the front. I believe it is a combo port and should work with a standard headset. But the specs does not say it is a combo port or not. If not, microphone on headset won't work.

 

Have you tried to test this with a standalone microphone ?

 

Regards.

BH
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HP Recommended

thanks for the help Banhien and i have not tried a standalone but i am thinking about trying that soon.

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