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colorloc Honor Student
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Updated to Windows 10 Lost Beats Audio

HP Touchsmart 320 1150
Microsoft Windows 10 (64-bit)

Well...just upgraded to Windows 10 and the update removed Beats audio, what a loss. How do I get Beats back, this is the best feature of the computer for sound. Can someone help.

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Updated to Windows 10 Lost Beats Audio

Hi @colorloc,

 

Welcome to HP Forums! 

 

I have read your post and wanted to help.

 

I understand that after the computer upgraded to Windows 10, it lost the Beats audio.

 

The IDT High Definition Audio Driver should include the Beats audio driver.

 

Plesae check if the computer still has the IDT High Definition Audio Driver in your Device Manager. If not, you can try to install the driver for the previous Windows version, since there is no version released for windows 10 yet: sp59736.exe

 

Then you can right click on the driver to update it. Restart the computer to see if the beats audio is back.

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

 

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
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Kmar212 Honor Student
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Updated to Windows 10 Lost Beats Audio

I have a HP Touchsmart 610-1250x when I try the solution it doesn't work. Is there another solution for the model I have?

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Updated to Windows 10 Lost Beats Audio

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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