Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Volume will not change

HP Recommended
HP Spectre 360

My HP Spectre will not alter the intensity of audio being outputted. It is either the loudest possible or at mute. Anything above mute is at full blast. The only time I'm able to alter the intensity of sound is when I am using youtube and can use their audio intesity bar. 

HP Support Agent
HP Support Agent
25,708 25,588 1,412 1,484
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting audio issues on HP Spectre notebook. I would like to help you resolve this issue. 


Restart the computer.
Use the troubleshooting tool in Windows.
Set the default audio device.
Restoring or updating the audio driver.
Perform a hard reset.
Reset BIOS to defaults.
Run the Audio test from the HP PC Hardware Diagnostics.
Update the BIOS.
Restore or reset your computer.
Perform an HP System Recovery.


Click here and refer the document to perform the above steps.


Let me know how it goes.


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation