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jordanspice
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Volume will not change

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HP Spectre 360

My HP Spectre will not alter the intensity of audio being outputted. It is either the loudest possible or at mute. Anything above mute is at full blast. The only time I'm able to alter the intensity of sound is when I am using youtube and can use their audio intesity bar. 

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sandytechy20
HP Support Agent
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@jordanspice

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting audio issues on HP Spectre notebook. I would like to help you resolve this issue. 

 

Restart the computer.
Use the troubleshooting tool in Windows.
Set the default audio device.
Restoring or updating the audio driver.
Perform a hard reset.
Reset BIOS to defaults.
Run the Audio test from the HP PC Hardware Diagnostics.
Update the BIOS.
Restore or reset your computer.
Perform an HP System Recovery.

 

Click here and refer the document to perform the above steps.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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