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AfterFour
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Message 1 of 2
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Wireless earbuds not connecting to pc

HP Recommended
880-029
Microsoft Windows 10 (64-bit)

Hi, I recently bought a new wireless earbuds, I tried connecting it to my computer but it couldn't find the earbuds. Tried pairing ithe earbuds with my phone and it works but not for my computer. My question is does my computer truly supports bluetooth? If not does that mean I have to buy a bluetooth adapter for my computer? 

*earbuds are bluetooth 5.0

*computer model no. 880-029

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banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

@AfterFour 

 

Your computer has  Integrated Bluetooth 4.0 and Wireless LAN 802.11a/b/g/n/ac featuring Dual-band (2.4 GHz and 5.0 GHz) 2 x 2 technology which fully supports Bluetooth. Its specs

 

    https://support.hp.com/au-en/document/c05505501

 

You need to allow your earbuds to be DISCOVERABLE otherwise your machine may NOT see it.

 

Regards.

BH
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