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‎06-16-2018 06:47 AM

HP Recommended
Product: HP Pavilion p7-1400t CTO Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

I have tried to re-load trough the driver update and get the following error:

 

"Windows encountered a problem when installing the drivers for  your device.  Windows found drivers for your device but encountered and error while trying to install them.

 

IDT High definition Audio CODEC

 

a device attached to the system is not working. If you knwo the manufacturer of your device visit their website and check the support section for the correct drivers."

 

Can anyone hel me with what to do and whcih audio driver I need  to try and install?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2018 06:54 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver works for your model.  Restart the PC after installing the driver.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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3 REPLIES 3

‎06-16-2018 06:54 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver works for your model.  Restart the PC after installing the driver.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎06-16-2018 07:51 AM

HP Recommended

Yes THANK YOU SO MUCH IT WOKRED!

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‎06-16-2018 08:26 AM

HP Recommended

You're very welcome.

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