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‎12-27-2019 02:34 AM

HP Recommended
Product: Pavilion 500-160el
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, audio does not work in Pavilion 500-160el, it cannot find the device, and I don't really know how to solve this problem. Windows 10 edition 1909 is installed on the pc. Please does anyone know how to solve this problem?
Thank you
Fabrizio

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2019 07:04 AM

HP Recommended

Hi, Fabrizio:

 

The only suggestion I can offer would be to see if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again.

VERSION: 6.10.6504.0 July 03, 2015

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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3 REPLIES 3

‎12-27-2019 07:04 AM

HP Recommended

Hi, Fabrizio:

 

The only suggestion I can offer would be to see if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again.

VERSION: 6.10.6504.0 July 03, 2015

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎12-27-2019 08:24 AM

HP Recommended

perfect is the right solution!
Thanks so much

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‎12-27-2019 08:52 AM

HP Recommended

You're very welcome.

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