audio not insttaled

[om718]

audio   not working

[Raj2111]

Hi @om718 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

-Regards
Raj-HP Support

[kimber044]

Its Audio not installed.

Model # hp slim S01-pF2043wbpc

[kimber044]

when i set mouse over volume, It says no audio device installed. What can I do to fix this

[Elohi_NR]

Hi @om718,

Thanks for sharing the details. 

Run automated tools and check the driver status to enable the device in Windows 10.

Check the playback device setup and connection

• Check playback device status in the sound settings and check the device connection to the computer.
• Check the device connection to the computer.
• For cable connections, make sure the device connects to the correct port, and that the connection is secure. Additionally, reconnect the device in case the computer did not detect it when you previously connected it.
• For wireless connections, make sure the device is configured and paired to the PC.
• Note:
• Some desktop computers do not have built-in speakers. Headphones or external speakers are required to hear audio. If the error is resolved but there is still no sound, test with a different playback device and check your specifications for any additional sound requirements.
• For additional help, go to HP PCs - Connecting a Bluetooth Device (Windows).
• Right-click the notification area speaker icon , and then select Playback devices.
• Confirm that the device is listed and has a green check mark. This indicates it is the default device. If necessary, right-click the device name, select Set as Default Device, and then test the device.

• If you can use the device, the issue is resolved.
• If the device is not listed, continue to the next step.

Click here for the remaining steps 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.