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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2018 08:54 AM - edited ‎12-27-2018 09:47 AM

HP Recommended
Product: Envy 700
Operating System: Microsoft Windows 10 (64-bit)

I am not getting any sound through my beats headphone jack on the front of my computer. The front mic jack is working (checked with voice recorder). The ports on the back of the computer are working just fine (checked with voice recorder). Tried updating drivers but all say up to date. Tried downloading audio driver from HP but Windows 10 is not listed. Looked for Beats audio control panel but cant find it on my pc Ive had this computer for about 4-5 years. Im not sure that it has ever worked. Noticed this issue once my kids started gaming on this pc. Im not real techy so bare with me. Thanks

 

Edit: found an IDT download on Cnet. seems to be working fine now. I wasnt sure how to delete post.

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