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jessejames4
New member
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Message 1 of 2
326
Flag Post

can't download HP Beats software

HP Recommended
Pavillion P7-1298cb
Microsoft Windows 10 (64-bit)

Wow! I don't know what the hell is going on. I put in my  serial number AND product number right off the side of the HP desktop and this is what I get back. I need to download and reinstall HP Beats software but can't get to it because of this. Anyone have a solution?

Product#:

QZ234AA#ABA

 

Jesse

 

 

This is the message I get back:

 

Sorry, no results match your search for "4CE22604KH"

We were unable to determine your specific product. Try one of the following options:

  Try again using one of these tips:

  • Verify correct spelling, including spaces
  • Enter a full product model name.Example: "HP Officejet 610", "ENVY h8-1480jp"
  • Enter a product number.Example: "C5314A", "p6-2120t"
  • Enter the product serial number found on the bar code sticker attached to your product
1 REPLY 1
iomare
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hi,

There are no Windows 10 drivers on the support page for your PC:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p7-1200-desktop-pc-series/5187022

 

For audio try this driver which is the IDT driver for Windows 10 64-bit:

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

 

Hope it helps,

David

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