connect device ping heard when pc wakes up, no sound after that

[myname5]

Unknow if this image will be of help,

p7-1423w

windows 10

h3z92aa#aaa

HP desktop with no external speakers, I hear a ping when the pc wakes then no sound 

[ub6424]

Hello @myname5 

(1) Update audio driver

IDT High Definition Audio Driver

6.10.6418.0 Rev.A

17.1 MB

Mar 7, 2015

Download

(2) Install Support Assistant

HP Support Assistant

7.7.34.34 Rev.A

35.9 MB

Sep 22, 2014

Download

(3) Start Support Assistant and update all drivers/devices and check for for hardware issues

(4) Reboot and test again ...

Please report your results.

best regards

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[myname5]

Did as suggested.  no change 

[ub6424]

Hello @myname5 

ok, try again ...

(1) In Windows device manager please select current audio device (right click) to uninstall (don't reboot !)

(2) Update audio driver

IDT High Definition Audio Driver

6.10.6418.0 Rev.A

17.1 MB

Mar 7, 2015

Download

(3) Now reboot and test again ...

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

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