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Locked

‎06-01-2023 11:02 AM

HP Recommended
Product: HP Pavilion - 15-cw1507sa
Operating System: Microsoft Windows 11

for the last few months my speakers have started to crackle but only after the audio or music ext. has been on for a few minutes it does not do it straight away but then on certain apps like Netflix they run fine. connecting  my speakers to a speaker or a headset the crackle comes through there when the crackling begins i can change the sound thingy on settings and its fine for 5-10 mins then back to crackling my speakers have been cleaned ext .. i have load default settings on my bios I've updated my bios and preformed a clean boot ive ran a clean-up utility removed all drivers and updated my graphics drivers ext i have tried everything. during some amd updates it cant update certain drivers because of files or something to do with old drivers even though they have been removed through cleanup. I've taken the advice from AMD nothing really changed then they told me told me to contact my system manufacture for HP i am not sure who or what that is im wondering if anyone from HP can help me. I have wasted so much money.  

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