envy phoenix 860-010 :: Win10 2004 broke my B&O sound (again)

[Myhrddin]

Does anyone already know if it's possible on Windows 10 v2004, that the old B&O drivers that have fixed the sound interface on past revisions of Windows will work on this newest iteration of Windows 10?

Please don't suggest taking the advice of the hp Support Assistant -- it's broken my audio every time I took the advised driver upgrades.

[praveen196]

@Myhrddin Welcome to HP Community!

I understand that you are facing issues with B&O audio.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Please try to install the B& O software and check.

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88302.exe

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