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external speakers not working

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Microsoft Windows 7 (32-bit)

cant get external speakers working plus sub woofer

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HP Recommended



Welcome to HP Support Forums. 🙂 I came across your post and would like to help.


I understand that the external speakers and the subwoofer do not work when connected to your HP TouchSmart 610-1220a Desktop PC. I'll be glad to assist you with this case.


For better clarity and to assist you better I would require more information regarding this:

  • Does the audio work fine through headphones?
  • Do these speakers work fine when connected to another computer (if available)?

I suggest you to review the steps from this HP article. These steps help in fixing various audio issues.


I genuinely hope the issue gets resolved without hassles and the unit works great.Let me know how it goes. Cheers! 🙂

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