Post new question
Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎03-10-2017
Message 1 of 2 (301 Views)

graphics card disabled my integrated sound card

Product Name: pavilion m8000n
Operating System: Microsoft Windows 10 (64-bit)

after installing my msi r7 240 my audio stopped and none of the audio port on the computer worked. when going into playback devices the only one there is the hdmi audio but i need my headsets

Reply
0 Kudos
Provost
Posts: 88,189
Member Since: ‎07-13-2010
Message 2 of 2 (278 Views)

Re: graphics card disabled my integrated sound card

Hi:

 

Go into the BIOS.

 

There should be an onboard audio setting somewhere.

 

It will either be set to auto or disabled.

 

Change the setting to enabled.  Save the setting there, and again when you exit the BIOS.

 

Upon restarting the PC and logging into Windows, the onboard audio should be working.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation