Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

grey hp audio box on desktop can not delete or move,

HP Recommended

I have this grey box in the centre of my desktop HP Audio volume 100% I can not move delete or see under it. 

Please help as I can not really use my computer. 

HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 2 of 2
Flag Post
HP Recommended



Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 


As I understand there's a grey hp audio box on desktop can not delete or move,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to reinstall or update the audio drivers to resolve the issue?


If you haven't, let's start with that, Click here to find and install the latest drivers for your audio card, BIOS & the Chip-set drivers.


If the issue persists, please capture a screenshot of the grey box and reply back,

So that we know exactly what we are dealing with and resolve it accordingly.


Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation