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heelp123
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Message 1 of 2
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i can´t find the sound drivers for my HP pc when I search for it here, I typed in my serial number.

HP Recommended
Pavillon d4975
Microsoft Windows 10 (32-bit)

So I just upgraded my computer to Windowns 10 and encountered an error where I basically don´t have a sound driver installed, I have no sound what so ever and I tried to update the driver in Device manager but it simply says that no drivers could be found and that´s why I need your help. I even searched for the drivers here using my serial number but I couldn´t find anything. 

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

HP does not support any PC that was manufactured prior to August of 2013 for W10, which is why there are no W10 drivers for it on the support site.

 

One of the reasons HP doesn't support older model PC's for W10 is because some of the hardware components will not work on W10 no matter what you try.

 

The product specs for your model indicate that it comes with the Realtek HD audio, so the only suggestion I can offer, would be to try the W10 32 bit audio driver directly from Realtek.

 

Accept the agreement, download and install the 1st driver on the webpage.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

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