04-01-2017 10:01 AM - edited 04-01-2017 10:01 AM
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As I understand you are having issues with the volume button not working on your HP PC. Don't worry we'll work together to find a solution for you.
To provide you with an accurate solution, I'll need a few more details:
What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
What is the Operating System installed on the PC?
Wen did this start to happen? Was it after an update? Has it always been this way?
Have you performed any troubleshooting steps before posting this on HP Forums?
In the meantime, you could try to uninstall and reinstall the audio drivers, as volume and mute functionality should be provided by the audio driver, using this link.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
I am an HP Employee