-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- i have a HP envy 34-a051 the left speaker pops it very annoy...

Create an account on the HP Community to personalize your profile and ask a question
08-22-2019 05:11 PM
Hey there! @mcondit,
Were there any recent windows update on the PC?
Have you tried checking with external speakers or headphones? Does the issue persist?
If you have installed antivirus software try disabling the software and check if the issue persists.
Try updating the BIOS and audio drivers on the PC to the latest version from the links below.
Update the BIOS using this link. Click Here
Update the audio drivers using this link. Click Here
Try the steps recommended below.
First, running the audio troubleshooter - open Start > Settings > Update & security > Troubleshoot
Scroll down, select Playing audio
Click Run the troubleshooter
Turn Off Audio Enhancements in Windows 10
In the taskbar search, type ‘Sound’ and select Sound Control Panel item from the list of results.
The Sound properties box will open. Under the Playback tab, right-click the Default Device – Speakers/Headphones and select Properties.
In the Speakers Properties box which opens, switch to the Enhancements tab, select the Disable all enhancements check box.
Now try to play your audio device. Does it work?
Also, try the steps recommended below.
Go to Windows Device Manager > Sound, video and game controllers section.
In the list of audio device drivers, look for Realtek High definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
Right-click and select Update Driver Software.
Select Browse my computer for driver software.
Select Let me pick from a list of device drivers on my computer.
You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
In the Model box, highlight Realtek Audio Device (this is the substitute audio device driver) and click Next.
At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek High definition Audio.
At the prompt to reboot, click Yes.
If the issue still persists try the steps recommended below.
Let me know if this helps!
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee