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HP Recommended
ENVY700
Microsoft Windows 10 (64-bit)

i have no sound

2 REPLIES 2
HP Recommended

Hi:

 

If your PC has the IDT audio chip, see if installing this driver and restarting the PC gets the sound to work again...

 

6.10.6504.0

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

HP Recommended

Did you solve the problem ?

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