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bjf1973
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internal and external microphones not working

HP Recommended
hp pavillian
Microsoft Windows 10 (64-bit)

Did you mean: I have an hp pavilion all in one desktop PC that is less than 2 months old\. I have an internal mic,...I receive no error messages but when ever I am in a video chat, no one can hear me.     I have adjusted the volume, nothing is  muted, i make sure that the mic i am using is set as default, i have uninstalled and reinstalled.,    Plus cortana either doesnt hear me or I dont hear her or both.       I dont really use cortana but I tried to to test that but I cant get it to work,.      I know the audio service is working, my pc is updated,  please help

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Cheron-Z
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@bjf1973

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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