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HP Recommended
envy23 audio
Microsoft Windows 10 (64-bit)

UPDATED WIN 10 AND LOST AUDIO OUTPUT. CANNOT CORRECT PROBLEM. BIOS VER: LA3_816.ROM v8.16

HELP WITH FIX.

 

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing this W10 IDT audio driver gets the sound to work again.

Restart the PC after installing...

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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