microphone not being detected

[ticketmaster]

im having a lot of problems trying to get the built in microphone to even show let alone to work.

iv been through updating and all through youtube. nothing worked.

any help would be grateful.

[Echo_Lake]

@ticketmaster

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Step 1: Check the microphone hardware (do not skip any troubleshooting steps if you feel steps are repeating) 
• Step 2: Update the audio driver
• Step 3: Use the Troubleshooting tool
• Step 4: Configure the sound settings in Windows
• Click here: https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting step.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[ticketmaster]

hi thanks for getting back to me but this has not helped so iv had to buy an external microphone.

thanks for trying

[Echo_Lake]

@ticketmaster

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.