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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 08:06 PM

HP Recommended
Product: touchscreen 300 series

hi....

does anyone know if there is in fact a microphone already installed on my desktop... i thought there was one if so, its no longer showing up.... what do i need to do... i went to device manager and nothing there but a line-in is enabled but not microphe icon shows up.

 

thanks for feedback

3 REPLIES 3

‎03-03-2017 09:09 PM

HP Recommended

@mscraft, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.  Here is a guide to help you find the model.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-04-2017 03:11 PM

HP Recommended

hi...

 

thanks for getting back.  Sorry, I forgot to put the model number..  

I have a HP Touchsmart 300 series.  I thought i had accessed this mic feature before.  Now the whole control panel, recording tab... nothing shows up for a mic.  when i do a troubleshoot it says one or more things in audio are not present.  my son mentioned i should be able to even use the mic earplug that came with the ps4... but that neither.

 

any help greatly appreciated.  

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‎03-04-2017 05:34 PM

HP Recommended

Thank you for the additional information, @mscraft.  However, I need the full model of the computer.  There are several different models in the TS 600 series.  Here is a guide to help you find the model: 

 

http://support.hp.com/us-en/document/c01492484/



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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