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HP Recommended
Microsoft Windows 10 (64-bit)

idk y but my hp recline 23 is not producing audio through the speakers or headphone jacks but only i can get audio when i connect a bluetooth device

1 REPLY 1
HP Recommended

Hi:

 

You didn't post the model number of your PC, but if it has the IDT Audio chip, then install this W10 audio driver, restart the PC and the sound should work again.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

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