Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
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I have an envy23 and I can get any sound on my log in my wife login is okay
I reviewed your post and I understand that you are not getting any sound in your profile.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
What is the operating system you are using?
Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix audio issues.
Here is how it is done.
- Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.
- Click on "Playing Audio".
- Follow the on-screen instructions.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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