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‎02-28-2019 07:44 AM

HP Recommended
Product: Pavillion 23-q114
Operating System: Microsoft Windows 10 (64-bit)

yesterdy when I point to the volume control in the task bar a volume slider appeared on the screen alloing me to adjust the volume. Today the volume slider is missing and all I get is a menu for audio settings. I uninstalled the audio Realtek driver and reinstalled it but that has not fixed the problem. The volume control on my wireless key board do not work. How do I recover the audio slider.? It was very convienant?

3 REPLIES 3

‎03-01-2019 06:38 PM

HP Recommended

@Exray182

Welcome to the HP Support Community

 

Appreciate all your time and efforts!

 

Unisntall audio drivers from device manager

 

Then, update the bios chipset and audio drivers from https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-23-q100-all-in-one-desktop-pc-series-to...

 

Note: update the previous version of the audio driver, not the latest version.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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‎03-01-2019 08:12 PM

HP Recommended

Thank you for the Reply. The Volume Slider reappeared by itself. Go figure...

I will keep your sugestions on file in case it happens again.

Exray182

 

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‎03-02-2019 10:06 AM

HP Recommended

@Exray182

 

To keep your PC up to date you can use the HP Support Assistant.

 

HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.

 

Keep me posted for any technical assistant.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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