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- HP Community
- Desktops
- Desktop Audio
- "No Audio Output Device is installed"

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12-03-2019 07:37 PM
The sound quit on me suddenly and this is all I get. I've tried uninstalling and reinstalling the drivers and still nothing. Is it a bad sound card? Does this machine even have one? How do I crack the case and replace it? I'm not very computer literate, so I'm kind of helpless.
Solved! Go to Solution.
12-05-2019 08:19 AM
Thankssss!! Thank to you I could finally resolve the same problem I got just today!
I tried a lot of things like done all the updates of the HP support assistant (the multiple successive reboot for the bios update is scary!), done the windows update, uninstall/reinstall the driver from the device manager)... all without success.
Finally I find this page and try to follow your hint.
Here is a more detailed process of my recovery :
- write "Recovery Manager" in the windows search bar
- launch the "HP Recovery Manager"
- choose "reinstall driver or applications"
- check the "Realtek High-Definition (HD) Audio Driver"
- and click reinstall
- when it s finished, reboot your PC
- after rebooting the sound should have come back! (if it s the same problem)
sorry for my frenglish> hope it will also help others!