trouble shooting sound, I can only choose 'HDMI connector' and not the green jack for earphone

[Eeckhout]

Hey,

on my 'old' pc (HP Pavillion P6-2455eb) I have problems that my pc does not recognize a simple headphone or speaker plugged into the green jack card at the front or back of the computer.

If I perform a problem solving with regard to sound, I can only choose between 2 times the same, namely:

   - NVIDIA output - NVIDIA high definition audio / the connector for this device is located in the HDMI connector

   - NVIDIA output - NVIDIA high definition audio / the connector for this device is located in the HDMI connector

So I don't see anything concerning the normal green jack connection for headphones.

Does anyone have a simple solution so that headphones or a speaker can be connected via this green jack connection.

Thanks in advance for your reply.

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer would be to see if this W10 IDT audio driver works for your model PC.

Restart the PC after installing the driver.

6.10.6504.0     July 03, 2015

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

[Eeckhout]

Hi Paul,

I found the solution to my audio problem with your solution in this post:

https://h30434.www3.hp.com/t5/Desktop-Audio/IDT-High-Definition-Audio-Codec-Doesn-t-Work-After-Windo...

It works perfectly.

Thank you very much for the quick response.

Kind regards

Bruno

[Paul_Tikkanen]

You're very welcome.

What I posted yesterday for you is the same solution I had posted on that link.