cancel
Showing results for 
Search instead for 
Did you mean: 
ESTUR
New member
1 0 0 0
Message 1 of 1
207
Flag Post

using external microphone

HP Recommended
Pavillion All in One Desktop 24-b010

I am trying to install an external microphone on my parents Pavillion All in One Desktop. I am using a USB Port. When I have the mic plugged in the speakers do not work. We tried both Skype and Zoom, we could hear my parents (through their external mic) but they could not hear us (speaker). When I unplug the microphone the speaker works. We are using an external mic because the internal mic is inadequate, it's very difficult to hear them.

 

Bottom line question: how can I use an external mic where the mic and speakers work at the same time?

 

Thank you!

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation