webcam CANNOT FIND

[kelachia]

I JUST GOT MY HP LAPTOP TODAY I CANNOT FIND WEBCAM WENT TO ALL SETTING WIOTH CAMERA I SELETED EVEEYTHING GREEN STILL SAY CAMERA AUDIO NOT DETECTED 

[Dragon-Fur]

@kelachia 

Welcome to the HP Community --

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@kelachia wrote:

I JUST GOT MY HP LAPTOP TODAY I CANNOT FIND WEBCAM WENT TO ALL SETTING WITH CAMERA I SELECTED EVERYTHING GREEN STILL SAY CAMERA AUDIO NOT DETECTED 

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"CANNOT FIND" might mean...

Perhaps the computer / laptop / all-in-one does not have a webcam.

It's possible -- not every device includes a camera / webcam.

Of those devices that include a camera / webcam, the device might not include a microphone / speaker (Audio).

Check your original purchase paper work / order configuration .

Open the device  HP Product Home

Find and open your product / computer home page

Open Category Product Information

Click / Select Topic Specifications

Open the specification document and read -- search for key word "webcam" or "camera"

What else?

Method – Use PartSurfer to check the components in your computer

PartSurfer might be able to tell you exactly which parts came with your computer.

• For best results, use the Serial Number for your search
• Reminder:  Do NOT post private information (including serial number) in the Community

 Open PartSurfer

• Select your Country
• Search for your computer / printer / device >> See HINT
• Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

• Select your region / country - PartSurfer must know your general location
• Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" (or are missing from the list) are not available from HP.

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References / Resources

Warranty Check

Check the Warranty on your product

 Tech Takes - How to Perform an HP Warranty Check

Trouble opening page? Use Microsoft Edge browser

         Warranty Check – Single or Multiple Devices

General Example - Device Manager - Camera / Webcam

Device_Manager_Camera-Webcam_IR_1

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos,

Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance

Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 HP Product Home

 Enter the device type and model name of your HP product

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"