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‎03-09-2024 10:25 PM

HP Recommended
Product: HP Pavilion 500-023w Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavillion that now has windows 10. Windows updated and now my pc says I do not have an audio driver. I have been trying to get and download one but am not having any luck. Hp says my device is outdated and they do not provide support. I just want to get my sound back. I have tried online with no success. I would appreciate any help. Ben

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2024 06:46 AM

HP Recommended

Hi, Ben:

 

This audio driver should get the sound to work again on W10:

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

View solution in original post

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3 REPLIES 3

‎03-10-2024 06:46 AM

HP Recommended

Hi, Ben:

 

This audio driver should get the sound to work again on W10:

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

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‎03-12-2024 07:37 AM - edited ‎03-12-2024 08:09 AM

HP Recommended

Thanks Paul

This worked great. You do not know how much I appreciate this help. I have many hours trying to solve this problem over the last four days. 

Thanks again

Ben

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‎03-12-2024 09:25 AM

HP Recommended

You're very welcome, Ben.

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