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‎12-10-2022 09:33 AM

HP Recommended
Product: HP x360 - 11-p110nr (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)

Black screen

Category:
1 REPLY 1

‎12-15-2022 02:23 AM

HP Recommended

@Jimbo626

 

Welcome to the HP support community.

 

I understand that you are getting no boot issues on your notebook. I am glad to assist you.

Please attempt the below steps: 

Perform a hard reset 

Attempt a BIOS recovery  

Run the System Diagnostics tests 
   

For more steps, click here 

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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