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2 year old ALL in ONE computer just crashed

HP all in one computer
Microsoft Windows 10 (64-bit)

I am heartsick. I bought two HP All in One computers two years ago. I love them 

Model 23-r-010.

Last week one of them started hanging and freezing. 

Today I tried a system restore back to January 1st and now it won't even boot up.

I tried booting into safe mode, and that won't even work.

HELP!
I bought a extended warranty with  Office Depot but I think it is just expired.

Joyce

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2 year old ALL in ONE computer just crashed

I see by my sign up date it was three years ago that I purchased these computers. Although they were most reasonable I never would have purchased them had I known they go out after just three years... what a shame.

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2 year old ALL in ONE computer just crashed

>  I never would have purchased them had I known they go out after just three years... what a shame.

 

Your computer can be "rescued", by a technician:

 

1. purchase a new disk-drive -- under $100 US for this hardware

2. re-install Windows  -- $60 to $100 for the technician's time.  But, do you have any "technophile" friends,  or friends with "technophile" teenagers?  They could do it, for less.

3. try to "rescue" any files from your current disk-drive.

 

The above costs are less than buying a complete, new, computer system.

 

As you indicated, you had a time-limited warranty.  

 

It is just "bad luck" that the symptoms did not appear while the warranty is active.

Or, maybe, blame a wise actuary, who statistically determined the "optimal" (from the retail store's point-of-view) duration for the warranty-period.

 

 

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